Got a problem?
Or maybe a compliment you desperately need us to hear?

You’re in the right place.

We’re Snarkies — which means we love a bit of sarcasm, but we take customer service very seriously (annoyingly so).

Need help with an order?

If something’s not right, missing, delayed, or you just want to check what’s going on, send us a message and we’ll sort it out.

Email: orders@snarkies.com.au
(Yes, it’s real humans. No, we don’t bite.)

Order enquiries

Want to update your delivery address? Wondering where your parcel is?

We get it. Tracking links can be… emotionally unstable.

Email: orders@snarkies.com.au

General enquiries / collabs / wholesale

Got a business idea, influencer collab pitch, wholesale question, or something fun to suggest?

Email: info@snarkies.com.au

Support hours

We reply Monday to Friday
(And occasionally when we’re procrastinating on weekends.)

Typical reply time: within 1 business day
Unless it’s launch week… then please allow us to breathe 😅

Before you message…

Tracking: Check your shipping confirmation email Order status: You’ll get an email as soon as your order ships Wrong or missing item: Message us and we’ll fix it fast